Thank you for shopping at Mowermix. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
Returns
- You have 30 days from the date you received your item to request a return.
- To be eligible for a return, your item must be in the same condition that you received it — unused, undamaged, and in its original packaging.
- No restocking fees apply.
- Final sale items are not eligible for return (we currently do not sell any final sale items).
To start a return, please contact us via our Contact Page or email us at Mowermix.shop@gmail.com with your order number and reason for return.
We will provide you with a free return shipping label and detailed instructions on how to send your item back.
Refunds
- Once we receive and inspect your returned item, we’ll notify you about the approval of your refund.
- Approved refunds will be processed automatically to your original payment method within 5–10 business days.
- Please remember that it may take some time for your bank or credit card company to process and post the refund.
Exchanges
If you wish to exchange an item for a different size or model, please contact us first. We’ll help arrange a quick and free exchange if stock is available.
Damaged or Incorrect Items
If you received a defective or wrong item, please contact us immediately at Mowermix.shop@gmail.com with your order details and a photo of the product. We’ll resolve the issue promptly at no extra cost to you.
Contact Us
If you have any questions about our Return & Refund Policy, please reach out to us:
📧 Email: Mowermix.shop@gmail.com
📞 Phone: +44 7480 257235
📍 Address: 52 Havana Cl, Manchester M11 3JE, UK
🔗 Track your order: https://mowermix.shop/track-your-order/