Thank you for shopping with Mowermix.
This Shipping Policy explains how we handle order processing, shipping, and delivery for all purchases made on our website https://mowermix.shop.

1. Order Processing Time

  • Handling time: 1–3 business days
  • Orders are processed Monday through Friday (excluding public holidays).
  • You will receive a confirmation email once your order has been placed, and another email once your order has shipped, which includes your tracking information.

If we experience a high volume of orders or stock delays, processing times may be slightly extended. We’ll notify you promptly if there is any delay.

2. Shipping Time

  • Estimated delivery time: 3–6 business days (after handling).
  • We deliver throughout the United Kingdom.
  • Delivery times may vary depending on your location, courier performance, or unforeseen circumstances (such as weather or postal delays).

3. Shipping Carriers

We work with reliable courier partners (such as Royal Mail, DPD, or Evri) to ensure your order arrives safely and on time.
You will receive a tracking link once your order has shipped.
You can also check your delivery status anytime using our Track Your Order page.

4. Shipping Costs

We offer free standard shipping on all orders within the United Kingdom.
There are no hidden fees or handling charges.

5. Order Tracking

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking number.
If you haven’t received your tracking link or if it’s not updating, please contact us at Mowermix.shop@gmail.com for assistance.

6. Incorrect or Incomplete Address

Please double-check your shipping details before submitting your order.
Mowermix is not responsible for delays or losses caused by incorrect or incomplete shipping information provided by the customer.

7. Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us immediately at Mowermix.shop@gmail.com with your order number.
We will work with the courier to investigate and resolve the issue as quickly as possible.

8. International Shipping

At this time, we only ship within the United Kingdom.
We are working to expand our shipping coverage in the future.

9. Contact Us

If you have any questions about our Shipping Policy or your order, please contact us:

📧 Email: Mowermix.shop@gmail.com
📞 Phone: +44 7480 257235
📍 Address: 52 Havana Cl, Manchester M11 3JE, UK
🔗 Contact Page: https://mowermix.shop/contact/
🔗 Track Your Order: https://mowermix.shop/track-your-order/